You may not copy our documents, services or products. You cannot claim any individual work of a freelancer as your own. Legal action may be taken if you do so.

TOS

The Terms of Service is an agreement you must comply with when buying a product or a service. Failure to comply with these Terms will result in a permanent ban from our services, including the Discord and related websites. You will not be liable for a refund.

  1. By creating any ticket or purchasing any affiliated product, you agree to the entirety of these Terms, as well as the Discord Rules, and understand you may be banned without a refund if you breach these Terms.
  2. We have the right to deny service to clients who break the Discord TOS.
  3. Potential scam reports must go to the individual freelancer completing the job, unless you feel Dexity Studios is directly involved.
  4. If you do not respond to an active ticket for 2 weeks, the commission will be closed.
  5. If in any scenario a new freelancer is assigned, new details must be discussed.

Contact

  1. You will not contact any freelancers through private/direct messages about an ongoing commission or a new commission. All communication must be made through a ticket. If you need support with an already finished product, create a support ticket.
  2. If a private transaction is made between you and the freelancer, you will be banned from all of our related services and you will be ineligible for a refund. Dexity Studios has no liability for any issues, chargebacks/money lost or lack of quality from freelancers outside of tickets.

Product Rights

You may not resell any content without full, written rights from the original author. You may not claim any product as your own.

  1. It is not our responsibility to save finished commission files after the ticket is closed or if the product files are lost by the client. We recommend you save backups of finished products.
  2. You agree that in order to obtain resell rights, you may have to pay an extra amount that is required from the original creator.
  3. We reserve the right to use showcase finished products on social media unless negotiated otherwise with your commission manager.

Payment

For any commission that requires live work, 100% of the payment must be provided upfront. It is considered live work if the progress sent by the freelancer is in the format of the final product, or if the freelancer is directly working on a workspace where the client has full access. An example of this is doing work on the client’s website, building on the client’s server and so on.

For normal work, 50% of the payment must be provided upfront, with 50% of the other half provided before receiving the final product. In the event of a chargeback, it will be escalated via PayPal. This document will be shown, as well as any relevant information we have, in addition to potential legal action against the individual.

  1. We reserve the right to deny or terminate service for any reason we might find, in which case a refund depends on the context of the situation and the amount of work done. This includes a breach of our Terms or laws that govern the client of a commission.